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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very easy to use. Loved knowing which row bit wished we could have seen which seats were available
Site was easy to use and process was efficient. I bought tickets less than 24 hrs before the show and walked right in without needing to stop at box office.
Perfect, the service was so accurate on time, so highly recommended…
The site was built for easy access and navigation. With that being said I was able to get tickets for my grandchildren.
No es lo que esperaba. Me cobraron una cantidad que no decía en ningún momento hasta que llegó el recibo del pago.
When I receive my tickets then I can provide a rating. I have downloaded the Axs app and created an account.
Quick and easy sent right to my app using my email showed up on its own I didn't have to do any extra work to get my tickets
Joining the waitlist was an easy process. Read the directions and you're good to go.
Nothing great either way. It's a ticket company. I'll let you know if everything goes as planned
I don't have the tickets for my event- emails says will receive a day before that is unsettling as how do I know this is legitimate- why can they not come if my purchase is completed.
Unfortunately we missed a great game I was told later but the tickets arrived quickly in my email and we were set to go. I'll use them again next time for sure.
I received my tickets quickly. I am happy to be going to the show
Ticket prices were doubled…, I thought it was way too expensive
I didn't like the fact that I couldn't get my money back after stating my plea
It said tickets were 82 each and I bought two but somehow it cost $222 instead of somewhere close to 164. Not sure what the extra cost is for, its general admission and I bought them 5 months early. Use another ticket service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members