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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Got row and section but no seats very sly and tricky website. I typed in Ticketmaster and your sight popped up without me noticing
I'm not able to download the tickets. I need to get my tickets on the mail if possible.
I wanted to buy tickets from Ticketmaster and I end up with ticket on sale and after realizing that it's was a third party vender. I try to get reimbursed and no luck. They really didn't care about my issue. Will never recommend this vendor. I'm really do t trust this company
Fast reply to questions, email communication easy to keep track of issues/questions
Easy process. Look forward to receiving tickets soon when they are released.
Short and quick to especially due to my last minute purchase. I was very pleased, also was able to purchase great seats at a reasonable price.
I do not feel fully confident that I purchased legit tickets from all the disclaimers on the site and asks for protection. Not a good buying experience when you're not 100% if what you're doing is legit.
Reached out to the live chat and kept being told they can't refund the event because it wasn't cancelled when it was.
Easy process to purchase parking pass. Had pass available for download the same day.
I got duped and paid a lot more for tickets than I should have, the venue was selling them for much less.
Great I had no issues I would use again!
Easy to use Great I had no issues I would use again!
Easy to use
Ticket taxes and fees are wayyyy too high. 2 tickets total was $82 but tax made it $120. Actually insane.
Simple transaction was completed quickly………………………………..
The price notated was $28.00 but when payment posted it was $48.00. Didn't see anything advising of new, different price for parking. Thanks
It's been easy to complete. Right now I'm hilarious waiting the concert day. Thanks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members