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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was confusing, better this time since I know what I am doing.
I was double charged for my purchase & would like that to be checked out. I only purchased 2 tickets
Easy and fast. No military, law enforcement
/ first responder discount option tho
Oklahoma state of America in the United dulles state football market $#*! off with teh emails
Oklahoma state of America in the United dulles state football market
I tried to add the tickets to my wallet on my phone, but the app TCO would not let me do it. Fix it, or use a different app.
I had my tickets in a day or two. I was a bit nervous about the process, but it all went well. I am never sure about digital tickets. I am old school and like the physical tickets.
I wasn't aware of the additional service charge nor that this was not the official venue site until it was too late, I ended up paying 3x what I should have.
It also is nearly impossible to cancel so I just sucked it up and paid.
Live and learn...
Good … very easy to buy tickets thank u very much………………….:.
So far so good. Easy and smooth. Looking forward to the concert
The experience to purchase the ticket was good and smooth. I did not have any problems.
Quick and easy process! Tickets sent in timely fashion. Highly Recommend
Horrible experience with advertising pop ups and no immediate ticket purchase confirmation. Way to many fees charged as well
I received a confirmation email but no tickets. This is my first time experiencing this site.
No issues with purchasing the tickets. The payment process was very easy
Don't see the reason for charging more than $5 on a service charge. Unnecessary in my opinion.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members