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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Process was OK. GA tickets didn't show difference in prices varied and where the seats are located. There was also no explanation about tickets in GA section. Ticket transfer went smoothly to my Ticket Master account.
Lots of Fun would do it again good service thank you very much
The reason I only game 3 start is because I would at least expected a ticket of some sort to show my kid that o hit him these for his birthday but have to wait it says.
Quick and painless. Scary though, as this is 100% a scalper site. I remember the days when scalping was illegal, now it's common and seemingly encouraged. I was lucky I got my tickets, but others may not be.
I will highly recommend this website to my friends and family
Easy to spend a lot of money. Transaction was easy and quick.$$$$$$$$$$
The fees are more than I expected and I tried to cancel my order right away and was not able to. The fees are really high and there is not an option to cancel your order before it completely processed.
It would be better if electronic tickets were available that can be downloaded to Apple wallet.
The experience was fantastic like no other! Easy, fast paced and so helpful!
Great experience very prompt to emails will definitely be purchasing tickets through them every time
It was a little deceiving using this site I was unaware of the up charge at the end of the sale. I thought I was buying directly from the venue.
Although we got our tickets and are excited to go.
Goood i love i its really great i will purchase more with u but i dont like that if ur event is in a long time u dont get the tickets right away
Cost of tickets seem reasonable until checkout and the fees show up
The whole entire process was just fine, easy enough to complete thanks
Selection and ticket purchase was easy and quick. And response on release of purchased tickets was great.
I won't be using this service again, as it was not clear that a $123 service fee was being charged.
Hope the concert is good. Ordering tickets was easy. Thank you
My card was denied! I am no where near my limit!
We did reenter my Husbands Credit Card and that one was accepted.
We have recieved a confirmation of our purchase of 6 tickets
I wasnt aware that i would have to wait so long to receive the tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members