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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The performance is tomorrow and I don't know how I am to receive my tickets or how to contact you.
Good transaction it went smoothly there is way to may fees associated with this. I will likely cease to attend programs through this site.
Good awesome good good good good good good good good good good
Good, no issues! So looking forward to the concert experience.
My phone is my ticket so it's convenient. But it wants you to open your ticket on your phone. You shouldn't half to until the day of the event.
High price, I pay for tickets I want tickets then, not have to wait until, not sure haven't got tickets yet. Sucks
Extremely complex experiment for which I had to provide multiple email get confirm 3 times
Good very good! First time ordering tickets and so far so good
Haven't received my tickets yet. I ordered separate tickets days later and they have already been downloaded
Very simple and quick. I think it took 3 minutes to do. I would definitely purchase from here again!
Fast and effective. It wasn't full of slowness and lag. It was also easy to follow and enjoy. Thanks.
I have not received my concert tickets, so it is not an accurate overall experience. Until I have my purchased tickets in my possession and until Blue Notes (the concert venue) can confirm my name on the concert listing as a premium ticket holder, that I can provide you with an honest overall experience. I look forward to another opportunity to rate my experience, once I receive my concert tickets and attend the concert.
Service price is ridiculous! People need to buy online because they work and can't make it to buy tickets in person.
Went onto the site, ordered my tickets and received a confirmation email within a few hours with tickets ready in the ticket master app.
Quick and simple. I was very doubtful about using their services at first glance but I received my tickets way ahead of time and it was painless. 10/10….definitely would recommend and use again
I was charged twice as much going through this site than if I would've gone through Ticketmaster, which is insane and I have no option to return it. The way you price a ticket is very deceitful. The price is hidden in small wording at the bottom and you don't k ow your total until the very end when most people have already hit the pay button.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members