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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Wish i could get e tickets at time of purchase instead if waiting until almost game day
Met our needs and very easy to use.
We are looking forward to the game to use our tickets.
No complaints. Straightforward process. The real review will be if there are no bad experiences while parking.
No problems here! Everything worked perfectly and I got my tickets!¡!
La experiencia fue buena comprarla y todos los requisitos, la página estuvo rápida
Would prefer to be able to download and print my tickets. The mobile system is cumbersome at best.
It was a great user experience to book a ticket for comedy shows, we can see the prices according to seating arrangment.
The site was easy to use. Browser loading was fast. Thank you
I'm a dinosaur when it comes to technology, first time I've bought tickets online. Had some issues but I got it done. Thanks
Fast and easy. Will work with agency in the future for sure. Thanks
Good experience with ease of purchasing tickets. I had a few questions and Customer Service was very helpful.
Muy fast and easy to buy tickets,i wan it was more cheap the charger
The prices for the tickets were great but the service fees were very expensive. I also have still not received my tickets and I was told that I would receive them up to one day before the event.
Ticketmaster kept booting me out of purchasing tickets for no reason but this didn't so I'm hopeful this isn't a scam...
I got my confirmation email. Thanks so much for that. I appreciate it.
Easy process to navigate the site and purchase, I hope to do it again soon.
Good but not real clear on the email that it is the confirmation email. I replied the second time because I was not sure on the first email
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members