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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Buying tickets was easy and delivery was quick. I do wish there was a way to add the tickets to my Apple wallet,
Good experience, had no problem getting tickets. It all went well
Large fees! Lots of steps to buy 2 tickets. Downloading apps etc. I understand th e reason
I buy first time a concert ticket and they have very good deals
I have the confirmation. This is the third time you've emailed me demanding I provide confirmation. Stop sending me this email.
You have been very helpful and detailed keeping me informed when tickets are available and the process on how to purchase them. Thank you!
No issues it was a good I'm excited about the concert. I don't have anything negative to say
Just I want to say, Thank You very much for the faster Service. I must recommend it.
Quick and easy, still waiting for my tickets to arrive thru email
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Easy to find good tickets and found them for a reasonable price.
It's an expensive ticket but easy to use. I realized I could have purchased directly from the concert site, so that was a disappointment, along with the service fee. Besides being financially taken advantage of, I felt the process was straightforward. Thanks for that, Kelly
Hopefully all is good and I will receive tickets promptly with no problems.
I'm not used to transferring tickets, so all of this was confusing just to reserve a parking spot.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members