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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The process and site allowed me to get my purchase done, in a timely fashion.
I thought it was weird how it said it was going to be $90 something and it turned into $200 but it's all good
Different experience because did not receive our assigned seats yet?
Tickets were $50 a piece on the venue's website which unfortunately for us we did not know until after we purchased tickets from you at over double the cost. Then on top of that paid another 70 plus dollars for other misc fees, Definitely feel ripped off. Hard lesson learned. Won't happen again.
Thank you for efficient service! Prompt delivery of tickets.
It's okay.thank you. Is this a permanent change to Ticket Master?
Very helpful and easy to use and easy to navigate also heats you some great deals for tickets
It was nice but still fairly expensive as far as fees are concerned
Kind of jumpy on mobile. Hard to ensure ticket selection. Overall worth it.
Easy peasy.tickers purchased in less than 10 minutes! Transaction couldnt have been any easier or smoother!
The protection time is too long. When I come to the parking garage. We can't get the door open. I want to refund
I have been waiting to get my tickets and the emails and information have been confusing about what is actually going through.
Great. No issues at all. Highly recommend for anyone looking for tickets
All good, fantastic and easy, i ordered the tickets online and it was very easy
The total dollar amount changed from the time I was at PayPal to check out. By $80. Completely shady practices. Will never use again. Here's hoping I actually get the tickets I paid way too much for.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members