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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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We were not able to choose our specific seats. They were assigned from a block of seats and ours turned out to be in the very last row. Had I known that I would've paid more for better seats. Very disappointed in the process. We'll probably not attend any other performances at this venue.
Overpriced and you can't even cancel an order as it gets confirmed within 30 seconds
I will never use this site again. The fees charge are exorbitant and border on usury. Unfortunately, I'm stuck having to keep the tickets I bought..
You should itemize all your "junk" on the first page you show me, or include them in the only ticket price you show. I should be able to download my tickets to my wallet without downloading your app. You exist for my convenance, and the hoops you made me jump through were not convenient.
It was great hopefully to do it again love all cars love the show
A quick and easy experience. Got the tickets with no issues.
Fast Services to get tickets. Easy to find a seat is it to buy tickets
It's not good to spend almost $1000.00 and still be waiting on seat numbers and tickets! I get emails asking me to book rooms through your website, but have no tickets in hand.
Excelente servicio recomendado, gracias y que tengas excelente día.
Need seat locator to choose location of potential seat at the venue
I received multiple emails concerning my tickets. Didn't understand what they were about or if they were spam.
I haven't received my tickets and it's less than 24 hours before the event begins I purchased them a week ago
Didn't buy the tickets they charged me for. Customer service non existent
Received a email confirming purchase right away telling me when my tickets would be sent.
When I found the tickets I was so happy with the price, it was at the time 95 per ticket, I thought it was a steal of a deal. However once I purchased my tickets I found out that it was in USD, which was not stated before my purchase. Along with the ticket insurance that I got, I spent around 384 dollars, plus the 20 for the insurance on top of that. I wasn't happy about finding out the price after already paying for them but the event will be good.
I initially didn't get the email with the tics and it took me going on chat to get them
Great, easy checkout, and super simple to navigate through.
Will tickets actually arrive? Who knows! Purchase "confirmed", link marked urgent to claim them and then they won't deliver with the link.
Tickets came within a couple days, no hassle, and no issues. I was skeptical buying from a different website, but everything went smoothly! 10/10 recommend.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members