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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I never received our tickets until the day of. I had to cal customer service to get our tickets. We had seats that were taken, had to sit wayyyyyy up high in the balcony. I paid 206$ for 3 tickets the receptionist at Disney on ice tried to resale me the 3 tickets for 113$. I would have chosen to pay at the door rather than spend an extra $90 for tickets online, and our seats were not available even tho I paid for them. Worse online experience, do no recommend!
Great experience so easy to pick my seats and my tickets! So excited for the show
Easy to use. It was simple to find and understand. Prices were clear and there wasn't any surprise costs
The tickets were overpriced and slow to come. I bought more tickets the day of because I hadn't received yours until several hours before game time
Good experience with good follow up. Would purchase here again in the future.
It was very easy to purchase tickets and to receive them as well
Had a good time. Would do it all over. Very very good experience.
The process and site allowed me to get my purchase done, in a timely fashion.
I thought it was weird how it said it was going to be $90 something and it turned into $200 but it's all good
Different experience because did not receive our assigned seats yet?
Tickets were $50 a piece on the venue's website which unfortunately for us we did not know until after we purchased tickets from you at over double the cost. Then on top of that paid another 70 plus dollars for other misc fees, Definitely feel ripped off. Hard lesson learned. Won't happen again.
Thank you for efficient service! Prompt delivery of tickets.
It's okay.thank you. Is this a permanent change to Ticket Master?
Very helpful and easy to use and easy to navigate also heats you some great deals for tickets
It was nice but still fairly expensive as far as fees are concerned
Kind of jumpy on mobile. Hard to ensure ticket selection. Overall worth it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members