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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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There is nice option to opt out of this survey to confirm ticket delivery. Won't use this service again
Quick and easy transaction, I would use again. The only drawback is not having the option of showing the Canadian dollar amount of purchase
The fees are absolutely ridiculous. It's got where the fees are more than the tickets. Whatever the amount of the ticket just double it that's what the total will be.
Just wish I could see my ticket instantly even though my email said it was confirmed. Call me old school but I was sweating a little bit worrying that my order didn't process correctly not being able to see it hold that ticket in my hand
Getting the tickets electronically and putting them in my wallet was not an easy process
My experience with this site was good. It was easy to get tickets and was not hard to navigate site.
It was very easy to order my tickets and it was a quick process too. Very happy with the whole experience.
Ordering was quick and easy, just waiting for delivery of tickets was longer than expected.
Hard to get into the site without getting a lot of information about the tickets but afterwards it seems more likely that the tickets will be available on a website like home page
Ich habe gute Erfahrungen gemacht und es war sehr einfach aufgebaut.
Need a ticket summary of charges for 3 tickets purchased. Fees are out of control. You're raping us! Over $105 in fees?. FOR WHAT? It's a bar code that is self generated.
The expensive extra charges for obtaining already expensive tickets is totally ridiculous. This is a monopoly, which isn't supposed to exist in the USA.
Smooth process from start to end. Would buy tickets again in the future
When looking for parking, it linked me to this website and parking was $98, plus was charged for overnight shipping (not until June, so not sure why this is necessary) and charged for fees. $155 total.
The problem is I was later told that parking is free. I felt like this is a scam and fraudulent. I want to cancel and get a refund. This is horrible.
Mobile didn't work at all and the online desktop was weak, at best
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members