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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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All went well so far, thank you for your help. Can't wait to see the show
This is my first time purchasing tickets this way so we will see how everything works out once I receive the tickets to the event
I liked the seat choosing page and how easy and fast the website is.
Thank you for a hassle free experience
I didn't want to write this review that was my worst experience here
Felt a little rushed to purchase, didn't realize I was on a resale site, the tickets just went on sale & the website kept saying tickets are going fast, which is probably why I didn't notice I wasn't on ticketmaster
Details are not clearly available, including pricing for protection plan.
Hard to say much about my experience yet because I don't have my tickets yet.
Wish I could order tickets and get them in one visit. Still waiting and I don't like having to download an app for tickets
My ticket sale was done quickly and I received my tickets immediately.
Why do I have to type this out hopeful that this is a legit site and I get my tickets soon
Easy to find tickets but when II checked tickets the seat price was less by $30.
I haven't received my tickets yet so will post a review once I have my tickets
All went well considering the process but I'm a happier customer when I get the QR code or online ticket soon after purchasing and not having to wait until the day before the show
Service was as expected. Interface was easy to use. I do not anticipate any issues.
It was confusing for me to follow the steps. I guess that my grandson would have followed well but not a less "computer literate" person.
Wonderful employees! Helped me when I was in a bind
Everyone was gorgeous
It was easy enough to get tickets. They can within an email you have to have in order to access the concert. I am used to putting my tickets in my wallet, so I was a little nervous about that.
To hide nearly $50 of fees per ticket on top of sales tax and inflated pricing is criminal.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members