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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything went well on the tickets purchase but I just wish we would get those tickets sooner than one day before the actual event... We live quite far from the show and we need to plan our trip around this event... If there is a problem for the delivery or the show is cancelled last minute or any other minor issues we don't want to loose money; those tickets are not cheap and our hotel reservations neither.
Very disappointed with this sight. Would not recommend anyone from buying from this sight. I am from Canada and when I purchased my tickets for the concert in Canada I assumed the ticket price would match tickmaster.ca instead they charge you U.S dollar matched against the cad dollar which equals paying a lot more. When I could have paid less in cad. This sight is a greedy money grab. It's bugged me so much I'm paying for a Lawyer to look into it just cause I can.
Simple and easy The website was easy to maneuver and the seats was easy. Payment was easy. All in all simple and easy
Super simple to find what show I was looking for. Site worked well and had no issues.
It was easy and quick I would definitely recommend using this. Would use again if needed
Excelente servicio en linea y por teléfono
Rapido y eficaz
It was good
I would have liked to see my actual seat numbers
Over all it was a good experience
Very easy process, only took a couple of minutes, can't wait for the show!
Take your time and read the information given to you on each page
Easy, affordable and convenient. It was easy to navigate and buy tickets.
It Worked good just like I wouldn think it should reviewed 5 out of 6
Tickets on here we're available before the pre-sales although they are quite overpriced.
Very easy, but I was nervous waiting to receive my tickets considering I had already paid the money for them and didn't receive them immediately
I ordered my tickets on here thinking that I would have automatic confirmation of my actual seats and where I would be sitting instead I wont know any information until the day before the concert so I don't even know if I paid all this money for tickets in the row I wanted or if I'm going to be let in to the concert at all.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members