On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Overall good.Followed the directions, found the show I was interested in. My only hope is that it won't be a problem retrieving my tickets.
It was a great and fast process on getting my ticket for the concert I'm going to. And I overall will come back again and purchase another ticket to a concert again soon.
Purchasing the tickets and receiving them through TicketonSale was fast and very easy. Immediate confirmation
The experience was easy to purchase the tickets, but I have not received them yet, so this feels a bit sketchy.
I can not put my tickets in my Apple wallet. Will the link on the email work
The site was easy to navigate and user friendly. Overall a great experience.
Not sure, but tickets might be electronic? Would like to receive tickets earlier. Hopefully we will have them in time.
Worked great and tickets were priced fine…………………………………..
Very simple process and quick. I received my tickets via email almost immediately.
Awesome as always, great service and the response is immediately
Everything is sent by email which I'm hoping is simpler to do than getting tickets in person... My first experience buying tickets online this way. Waiting for the tickets to be sent they said closer to the show thanks
Easy Purchase and was convenient to access the electronic tickets
……………………………. …………………. …… ………………………. ……………. …………………. ……
When I checked the theatre website there were no tickets available so I got on Tickets On Sale. The tickets were more than TRIPLE the anount of the cost of the ticket. Had I waited I would've paid $59 for my ticket instead of the $191.00 that I actually paid.
Blah yep who me not the most satisfied. Seems like I got ripped off buy a bunch. But whatever..
The experience was fast and flawless from start to finish — now i do not have my tickets yet, so we will see what the future holds!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members