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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,873 reviews

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California
1 review
0 helpful votes
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None
February 21, 2025

No, thank you, I do not want to leave a review. Please do not make me do so.

Date of experience: February 17, 2025
Canada
1 review
0 helpful votes
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Abc
February 21, 2025

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Date of experience: February 11, 2025
Virginia
1 review
0 helpful votes
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Tickets
February 21, 2025

We got them via email and received them fast with no issues at all.

Date of experience: February 11, 2025
Massachusetts
1 review
0 helpful votes
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I bought tickets!
February 21, 2025

My Experience was buying tickets. That simple. I am not really interested at all in filling out this survey in fact it's annoying to be asked. All
I wanted was to purchase tickets period.

Date of experience: February 11, 2025
New York
1 review
0 helpful votes
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Fees are extreme!
February 21, 2025

Consider it's my 50th birthday I bought the tickets for me and my wife. I make well over $100,000 a year and I'll never pay this much for ticket prices again. Music festivals are the only way to go. Save yourself your money don't go to concerts

Date of experience: February 11, 2025
Ohio
1 review
0 helpful votes
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Experience
February 21, 2025

I would prefer to get the tickets at the time of purchase instead waiting for some contact at a later date.

Date of experience: February 11, 2025
Canada
1 review
0 helpful votes
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I do not like waiting until just before the event to take delivery of the tickets

Date of experience: February 11, 2025
Indiana
1 review
0 helpful votes
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Easy
February 21, 2025

Easy, fast, convenient. Received my confirmation email..

Date of experience: February 11, 2025
Florida
1 review
0 helpful votes
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***
February 21, 2025

*******************************************************

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Easy to buy tickets.
February 21, 2025

With view of the stadium, it was easy to select where i wanted to sit and prices were visible

Date of experience: February 11, 2025
Canada
1 review
0 helpful votes
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Too much Money
February 21, 2025

Not sure why I paid in US funds when the venue is in Ontario, Canada. Kind of deceiving with the price. Thought it was 70 a ticket, turned out to be 160 a ticket at checkout. Too much for this concert in my opinion.

Date of experience: February 5, 2025
Massachusetts
1 review
0 helpful votes
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Read Carefully!
February 21, 2025

The service charge was a lot! Do read carefully! They transferred the tickets quickly which was very much appreciated.

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Tickets to Kip Moore
February 21, 2025

Looking forward to the show in Victoria. Easy to order and prompt delivery via email.

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Easy Process
February 21, 2025

This site features a User friendly checkout process. I also appreciate the follow up email communications.

Date of experience: February 11, 2025
Puerto Rico
1 review
0 helpful votes
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Best Buy!
February 21, 2025

I'm from Puerto Rico and we travel for business in Orlando. We took the opportunity to share with the Lytix team the Circle Du Soleil show.
Very easy to make the purchase.
Excellent!
Thanks for all!

Date of experience: February 17, 2025
Colorado
1 review
0 helpful votes
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Very easy.
February 21, 2025

My previous experience for venue, Aerosmith, was canceled... SO SAD!
I am getting a refund, so thank you.

Date of experience: February 26, 2025
Canada
1 review
0 helpful votes
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I have been to many George shows in the past, but as I have found more recently that I am not able to meet the usage of i-phones. I had brain surgery many years ago and I found it difficult to keep up with th the ever changing and evolving technology and machinery in many aspects of life. I have managed somehow to get various tickets in the last few years and hope to do so again for this concert. I will be following up with you very soon and wish to see a setup for people who have similar difficulties.

Date of experience: February 11, 2025
North Dakota
1 review
0 helpful votes
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Dog$#*!
February 21, 2025

Your company is sleazy. Just give me my ticket so I can move on

Date of experience: February 11, 2025
Texas
1 review
0 helpful votes
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Ticket price
February 21, 2025

TicketsOnSale was the first site that I was able to complete the ticket purchase. For improved transparency, if would have been polite to include a breakdown cost per ticket, not just a total that was 25% higher than the sticker price.

Date of experience: February 11, 2025
Canada
1 review
0 helpful votes
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.
February 21, 2025

……………………,.,,,………,,,,,,…………………,,,,,,,,,,,,,,,,,,,,,,

Date of experience: February 11, 2025