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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to find. Easy to buy. Will buy again. Easy buying experience.
No problems getting my tickets, was a good process and didn't take long
Website was very easy navigate. No problems at all. Looking forward to our event.
Intuitive which makes for efficient ticket purchase.
It was fine. Won't forced to fill out a review for something in order to confirm was the most annoying part.
Adequate. Customer Satisfaction Survey
Your feedback is greatly appreciated, and will be used to better inform and assist future TicketsOnSale customers.
The process was fairly straightforward, but switching between seating sections was a little cumbersome.
I got a confirmation email but I cannot get the mobile tickets until the day before the concert. Very suspicious and I am likely to cancel if not fixed
I had a terrible time online but thenI am an oldie. When i called and after a long wait talked to a lovely human being called Danielle every thingwas fuced and I have now printed my tickets.
Easy, but I just don't think about checking my email so overall good experience
Easy experience. Got my tickets. Great theater to go go to it's beautiful.
Great experience! No issues or problems! When will I receive the tickets?
Great! I had no problems with booking the two tickets for Nov 1st.
Very easy to purchase tickets good direction. Made my shopping experience overall amazing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members