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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Could not have been easier. Thank you and we look forward to more events.
Process was ok. Not hard to do. Will probably use again when I get tickets to games or shows
It took only 15 minutes.
I have received confirmation, but am awaiting the parking pass. It's impossible to give a 5 star review when the goods are still en route.
Looking for parking tickets very easy to find. Kept me up to date on everything
Not happy tickets are not sent yet since seats are reserved and paid
Like to know better directions for the parking space purchased & it's specific location relative to the pavilion - please email better instructions for first time attendees
Everything was as expected. Email confirmation was on time. QR code worked at the parking garage. No issues. Great experience.
Easy access, good explanations, fast feedback, no problems with download
Bought Canadian tickets, from Canada for a Canadian show place. I did not expect the already exaggerated price to be in USD! There is also a no refund policy!
A simple way to get to the game instead of in person haggling over where to sit erc etc.
I formerly requested a refund due to a work conflict and was told the insurance I purchased and my reason for needing to cancel was not allowed. Then why bother purchasing it, if a work emergency isn't a sufficient reason.
I did not know what SRO meant, and it was not described when I ordered. I am elderly, and it was 95 degrees and no shade until 9 pm. Some wonderful man let us sit in seats as it was not crowded. You should describe the area when some one orders them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members