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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything worked great I did not have any issues online. Easy to figure out, if you did not know how to buy the tickets.
I purchased my tickets at the lowest price and a few hours later the ticket prices were less than what I paid.
It was an easy experience purchasing my tickets on my phone.
Quick and fairly easy. I'm old so not glitch free. But ended up just fine
I got the email to fill this out multiple times. I don't know why I am. I just bought the tickets. I confirmed that I got them...why am I on this webpage right now? I have been redirected here twice.
As an older consumer, I don't often make online purchases. When I went to the site to locate seats and see the price, I saw that the ones I chose were $101 each. I also added the ticket insurance for a total of $36. My total was almost $300, which was not what I expected.
It took me a little while to figure out that I had to make two separate purchases; one for the event tickets, then one for the paddock passes. It was a little frustrating at first.
I wanted balcony sets but when purchase was completed the tickets were standing room general admission. Also have been waiting at least a week for tickets to show in my account b
The website was very easy to use, but the service charges/fees are ridiculous. 🙄
We paid extra and did not receive a table we were not happy we will not be attending another one
Very Easy order but I haven't received the tickets yet?
Easy and fast. First time purchase. Usually go to venue for tickets but this was easy.
I still haven't received a break down on the overall amount i paid for.
Seemed easy enough. It'd be nice if the tickets would be transferred more than one day before concert tho.
Easy to purchase. Quick confirmation response.
Easy to see seats on map of venue
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members