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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was a waste of money. My QR code wasn't valid so it didn't work.
First time I ordered tickets on line. The entire process was easy and follow up notices were informative and easy to follow
It's for parking
Parking is expensive
Not a lot of positive no matter how you slice it
It was easy to find what I was looking for, and the payment was straightforward.
Easy but expensive,too far from smoothie king center,my little girl had to walk 10 blocks
The ticket purchase transaction with the company was super quick and easy.
Fast and quick and received immediate confirmation of ticket purchase
The purchase went well the only things is that the tickets will be sent later on. Normally you get tickets once purchased has been processed don't understand why.
You kept sending codes that didn't work. And I don't have a Password for this service. To reset " my " password you sent me more codes that weren't accepted.
Unable to order via my phone, Ticketmaster app got stuck 3x. By the time I got to my laptop, the tickets were very limited. Even this site took 2 tries to accept my order regardless that I had plenty of time left.
Over 40$ in fees per ticket. I purchased 8 tix and the fees paid would have gotten me 2 more tix. Beyond ridiculous. This is why I rarely attend events. 🤬
The process of ordering tickets on the website was really easy with issues.
Price gouging for a special event and ludicrous service fees!
I had a little problems with the swan lake purchase. You needed a verification and it took a lot of time
Thanks
I don't have an experience to describe. All I did was go on line and purchase tickets.
Finding tickets and buying them were simple using the website. However, I am not enthused about waiting for my tickets to be delivered. I received a confirmation email saying that my tickets will be delivered by the date of the event. That does not give me much confidence that I will receive my tickets in time for the event. I don't want to wait until the day of the event to get my tickets.
Update: Received an email (ticket acceptance) with a link to go to my tickets. However, I cannot figure out how to download the tickets to my Apple wallet or phone. There is a notice on the tickets that "Screenshots won't get you in." Hoping that the link to the tickets works on the evening of the concert.
Finding tickets and buying them were simple using the website. However, I am not enthused about waiting for my tickets to be delivered. I received a confirmation email saying that my tickets will be delivered by the date of the event. That does not give me much confidence that I will receive my tickets in time for the event. I don't want to wait until the day of the event to get my tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members