On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I still do not have my tickets yet. I do not know what is taking so long.
Very pleasant and very easy to use. I would recommend this website to other.
I haven't received my tickets yet but the buying experience went well
Easy purchase tickets delivered in two days. Would do this again if needed.
It was easy too. I recommend the site. Best tickets I've ever bought.
Cool! Cool cool cool cool cool cool cool cool cool cool cool cool
Fast easy service. Easy delivery. Only wish they could be available sooner than the day before the event for peace of mind.
I would prefer if they would send me my tickets earlier than the day before the game.
I would strongly advise against purchasing from this website. I had mistakenly believed it to be the official website of the concert venue. This oversight is entirely my responsibility for not exercising greater diligence.
Furthermore, there is no viable option to cancel my purchase, obtain a refund, or even request a partial refund. Additionally, the tickets purchased through this website were significantly more expensive than those directly from the venue, exceeding $100 in difference. Therefore, I urge caution when utilizing this website.
Great stuff man. Great great great great job man keep it going keep going and keep grinding man you got this man keep it rolling and we will see what happens
I got my tickets. That is good. Exited for the concert. Yay. :)
I was able to choose two seats that I'm happy with. It was easy to follow the prompts. Confirmation was fast and a follow up a few days later to make sure I had a confirmation.
1 star. I need tickets not spam. You keep hiding requests for ratings in spam emails asking me to confirm my receipt
Added cost needs to be outlawed. I wish my tickets came with my purchase confirmation instead of arriving at some undetermined date.
Concert tickets were very easy to purchase. And adding them to my wallet was easy.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members