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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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1st attempt to purchase did not process creating a delay and change in tickets purchased
Very efficient, helpful and quick response. Really appreciate the support.
This was really simple. No extra fees like some other ticket vendors which is much appreciated.
This process was simple and easy to complete! Give it a try!
Very good doing business with. I would purchase from again. Pleasure doing business with
First time user. Very quick and seamless experience. I was worried because it said I would receive my tickets by August 29 for my August 30 concert date - but they came right away. Thank you!
Good experience. Will definitely be ordering more tickets through here for future events. Very good prices and like the accommodations.
Went fast & easy. * I don't need to explain anything more than this!
It was easy to navigate and find what I was looking for. Thank you.
Great, easy, fast. Just waiting for the tickets to be emailed to me.
Lost out on tickets took too long to confirm purchase. Do not see tickets in app right away like Ticketmaster which leaves me a little stressed.
Thought I was paying actual ticket price, but with service charge and seeing actual seat cost on ticket, saw I paid almost 3 times actual ticket price!
We had to go through the order process twice in order for my order to go through.
I received a confirmation however it says the tickets aren't transferred until a few days before the concert which is concerning.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members