TicketsOnSaleReviews 43,108

I made an order and immediately tried to cancel when I realized that the fees are in USD but was told that I was unable to. I ended up paying double what I would have paid if I had ordered from a Canadian company. Very unhappy :(

After purchasing my tickets and getting a receipt, I moved on with my day. Over the next several days, I was instructed to confirm that I got the tickets. Well, I didn't get "tickets", just a receipt. I bought them. After a daily email for 4 days, I click on the "get tickets", then I am instructed to put in a code, then instructed to put in my phone to access a special code, it's sent to my phone, I am instructed to sign up for the MLB site (requesting my birth year), and then instructed to put in another special code to only to tell me I have to download the app. So here I am, 20 minutes later, and I still don't have the "tickets". BUT before I could download the app, I got this BS request to rate my experience. I rarely rate experiences, but I hope their marketing department sees this. AND before I ever suggest to anyone looking for tickets through the team website (MLB), I'd tell them to go directly to the park the day of and get tickets from the box office. This was for a Spring training game... for god's sake, what do they do for a World Series game, ask for your damn blood type?

Won't be using this site again as I quickly found out I paid 150% more for the tickets versus purchasing form the local venue link. Lesson learned.

English

Hello,

On March 4, I purchased tickets through your website. It was only after receiving the confirmation that I realized the price was in U.S. dollars. Since the website was entirely in English, it was difficult for me to clearly understand the currency before confirming the purchase.

This situation results in approximately $200 more than I expected to pay.

Therefore, I respectfully request the cancellation of this transaction and a refund for the tickets.

Thank you for your understanding, and I look forward to your response.

Kind regards

Can't find access to a sign in to receive my tickets. There should be link to download or an app but so far I can't find one. Customer service is lacking.

Bought my tickets on pre sale and couldnt get an answer on when i would get them (this was a major problem for me). Got told i could get them just 2 days before the show but i had to book a flight and hotel. I was also scared of getting scammed. I received my ticket as soon as they released them ( 7 month before the show got transfered on ticketmaster app what a relief that was)

In not certain if I bought a tickets directly from the event organizer or individuals who resold them for profit. Also the tickets I receive only identified my seats, but no QR code with it. Wondering why this is the case. All the tickets received from sporting events have a QR code.

I had no issues with my order so far. The order of seat reservation was made easily. However, once I ordered, I only received a confirmation email in exchange for the full payment with promise seller will begin transfer when they receive tickets. Since the show is in 2027, I expect that transaction will take place awhile from now. I will wait to provide a review once a smooth receipt of tickets is accomplished, My review will reflect the overall service at completion.