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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I'm worried now that I don't have my actual tickets yet, especially since I paid a lot for them. I'm supposed to receive them by August 29,2026, 1 day before the event, in 5 months.
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I received the confirmation email the time of purchase but no tickets or indication of when I will get them. Next, I get an email asking you if I received a confirmation email, but there's no reference to the specific event. I have no idea when I will get my tickets.
The true measure of worthiness will be after admission into the venue tonight, I can say that overall my experience was good. I was deceived into purchasing tickets through this alternate site from a third party when I launched Ticketmaster from the venue's site. It wasn't made clear until after purchasing that I'd have to wait for the seller to release my ticket. The site was easy to use and it processed my information quickly, I received confirmation and a ticket in my email within 24 hours. I would not intentionally use this platform because I believe the cost of the ticket was about double the face value. The concert wasn't sold out and it's general admission seating. I have not yet verified the actual cost versus what I paid because I do not wish to sully my experience.
It was not obvious until after the sale was completed that my purchase for an event in Calgary was charged in USD. This would have been a deciding factor not forgo this purchase, but there was no option available to cancel my order.
I'm worried about not receiving my tickets. Being promised my tickets at a later date is not satisfactory. TicketMaster at least presents the qr code ticket immediately after purchase.
Service was very fast, didn't have me waiting for an answer and the tickets and the tickets are exactly what I was expecting for. Thanks!
The site was easy enough to navigate, but I was extremely disappointed when I was charged in USD for a Canadian event. There was also no indication on the site at all that the prices were in USD. I spent much more than I anticipated and went way over my budget.
Je suis pas habile avec les nouvelles techno, un peu de la vieille école. Mais j'ai réussi par avoir mon billet.
Have confirmation on tickets purchased.
Do not have tickets as of now. Will call or
Contact customer service to follow up on
Ticket delivery expectation.
Absolutely horrible, will never recommend this site, made an honest mistake when purchasing tickets, and wasn't giving any help in solving it.
Totally unprofessional
My reserved sear was for row R, but the rows just went to row P. There was a row of folding chairs that would have counted as row Q, but no tow R
A Few other people arrived looking for row R and were confused also
But we saw the show a d o lyrics had to move a few times for people that wanted their exact seat. I paid a little more for seats higher up and come to find out the entire section had the same view.
Adding additional option for using Google pay would have made it simpler
The purchasing experience was seamless. However, I still don't know what seat numbers I have. I purchased in a specific section and row trying to align with seats already purchased by friends. It was easy to buy the section and the row, but the information on what specific seats I have is still unknown.
I purchased 2 tickets for the Wynonna/Melissa Etheridge concert at Red Rocks in August. I was able to get the seats I wanted and the purchasing experience went without any difficulty. I received a confirmation within minutes. My only question at some point is how to access my tickets on line through AXS. I'm sure customer service will be able to assist.
It is difficult to understand how I can't get ticket confirmation until a day before the show yet you can charge my credit card for the transactions, most cards don't get charges until service is rendered and confirmed
It went well but I acted too quickly and ended up putting the ticket up for resale. I have not heard anything about it but wanted to respone. You guys were great and hopefully someone will come along and buy the ticket.
Two nights ago I purchased 4 tickets for the Flames/Knights game and I have yet to confirm my purchase. I am an old person that gets very frustrated with this technology. Hopefully I can get this ticket to catch up with the other 4.
Keep sending me confirmation emails that only lead to this site. No actual tickets have been exchanged or any idea when the exchange will be taking place
Purchased tickets and immediately found out that I could not use them and tried to cancel order was told that no order can be cancelled.
Every thing ok. Although I thought I was reserving lawn chairs and apparently I bought 2 more tickets
So in the end I have four tickets with two tickets having the lawn chair reserved
I will try to figure out how to sell two tickets
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members