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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good,I wish they would mail the tickets I hate electronic tickets
Quick and easy. But would recommend getting the app before purchasing through site as you need it to load anyway
Quick and easy set up and payment. Very easy to find seating area and purchase the tickets.
I've not received my tickets yet but the ordering and confirmation process has been easy.
Helpful for buying tickets. It was a very Easy experience overall
I felt missled about the price of the tickets. I saw no place where it gave the actual price I was to pay until after the order was confirmed and could not reverse the order. I would not have purchased them if I knew how marked up they were.
$100 in fees, over the price of the tickets was not disclosed until after the sale. Rip off!
I bought tickets for Buffalo and wound up with tickets for Memphis. Then they refused to refund or replace my tickets. Total PITA!
It's been fine, but this step is annoying. Loses a star for this.
It was so easy and efficient. I had no issues using the site to purchase my tickets.
Quick and easy transaction. Would definitely use them again
No tickets arrived. I'm very disappointed in the whole experience.
Effortless and very easy to use. Will use again the next time I need tickets
Good work, reliable, easy to understand, thank you very much
Is this tickets on sale, ticket master, live nation or what...why did I get another email asking if I gotten a confirmation email? Too many questions. Who is Marye? "Your Ticket Transfer From Marye Is Ready To Be Accepted!"
Normal nothing to add. It was good and efficace and didn't have any problem. I recommend
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members