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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ok but fees are really high ……………. Concert was cancelled and no info yet
It was a good experience to use and extremely easy to learn and use
I received the tickets like 30 min after purchase. And they communicate with us by email
Purchase of venue parking tickets and transfer to my events was very easy.
Early booking but not the best price. Same seating area for 15.00 less that paid.
The whole process of confirming your ticket was confusing. There was no email to accept the transfer, so not sure if we'll be able to get into the event tonight.
No issues we will see when it comes to the show if there are issues
All works good. Recommend. All works good. Recommend. Thanks
Only a form response, not on the subject, to a formal request.
Easy to use
Would use them again in the future. Thanks for the great service.
I havent received tickets and no way contact
Doesnt show to contact
Wont let me print
Went smooth, but they keep bugging me afterward, very annoying
I was concerned when the price on the printed ticket didn't match the price I paid, but the personnel at the venue assured me that it was ok.
It's a little weird that you ask me to give an opinion before you send me my tickets.
I don't understand why you're making me wait to get them after I've purchased them and you have my money?
Filtering through all the SPAM emails while I wait for them to be sent sucks.
I will say that I've used you before and you eventually got the tickets to me so I'll give you 4 stars. Send me my tickets please so I can move on…
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members