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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Parking said "Lumen *******@820Occidental Ave". It was not. It was at some other location not on site. Had to buy a full priced ticket. So I "paid twice" for a parking spot. Will not use this app again.
At the box office tickets were $58 and there were seats available
Received confirmation email on 8/21. Was able to get a good price and experienced fast service!
No problems encountered during purchase. Looking forward to the show
It was easy to spend the $ but I want a ticket to hold, I hate to depend on my phone, I am old school, and this technology does not make it easy for us 80 fans to have a good time without stress.
Thought it was the venue site, so your ad was effective in selling the tickets
All other experiences have been horrible. We are held hostage by your greed.
First time buying tickets and it was pretty helpful on explaining
La compra fue rápida. VolverÃa a comprar en el sitio. Recomendado
Was fast and quick. Still don't know if the tickets are there. I have an email stating they are present, but you do not see them.
Cannot find my tickets as the $#*!ies app is not supported in Australia
As I am in Australia this makes it great so we know where to go
In a couple of day a I got the tickets and everything was easy and fast
I searched for tickets and found what i hope is a good location to enjoy the performance
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members