On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything seemed to go smoothly and it was my first time not using ticket master now just waiting on event
I should have looked at what I was doing since I paid over double for tickets that were still on sale from the actual venue.
Easy to purchase but i did notice they are a little more expensive than if I got them from thr venue directly
Good service so far haven't received actual tickets yet…..
Waaaaaayyyyy more expensive through this app.
Would not use ANY of the codes I was emailed after the site FORCED me to change my password. I literally had to try like 20x.
SImple and easy process. The online ordering system was easy to navigate and intuitive.
Easy to navigate and so excited to see Alice In Chains. The website was easy to navigate via phone!
Ticket cost for 2 was $160. Final price was $222! $60 in fees? Ridiculous.
Buying tickets is buying tickets. It was a uneventful experience
We had a positive experience, our only frustration was we couldn't see the breakdown of the charges on top of the ticket.
Fees are outrageous. Highway robbery. Pure extortion. Crazy expensive.
Everything was fine, except I find it annoying that we're required to write at least 50 characters.
Fast and easy- haven't received my ticket yet but trust that I will.
Easy. Fast. Love it. Purchased Spring Training tickets for family.
Very good site for buying tickets and I had a great experience here i hope you do too
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members