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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Charges are very high and you don't receive your tickets until almost the day of the event.
I don't often buy tickets but was just scrolling and saw the advertisement for the Chris Tomblin concert. I have always wanted to go to one of his concerts so I decided to buy the tickets. The experience was quick and easy.
Simple, easy and great price. Will definitely use this site again and for other types of tickets
I found my ticket and it was easy, clear and fast.Confirmation of purchase received the same day
Had no issues on the website purchasing tickets.
Seems a long time though to receive the actual tickets.
First time. So far so good. I would have liked to receive my tickets upon purchase, but I will wait and see
No issues l, the experience was fine and went as expected. Great job.
Great experience. I received the tickets on the same day, quickly and easily.
I called and spoke to support as the seller stated the tickets will arrive on July 3 but I will not be home I will be travelling to Quebec from New Jersey so the tickets will not be on time for my trip. I know that the FEQ Quebec Music Festival site delivers tickets earlier than that and I need them before July 3. I spent so much money to buy them and I am disgusted by the service and lack of response!
Easy to use site. First time to use and it was a great experience. Looking forward to the upcoming event.
Bought tix and got confirmation quickly. Always makes me anxious to have to wait for actual tix just days before the event. So my rating is predicated on that going well in September!
Everything worked exactly as expected. Would def use the service again.
I still have not got the tickets email I am still waiting for the final tickets
My experience was generally good. I bought tickets for the St. Petersburg FL Grand Prix. The website had shown the tickets as reserved seating but apparently all tickets were GA. I inquired about it and got satisfactory answers to my questions.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members