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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I got my tickets and it was good service. Very easy to book. Thank you.
Purchasing tickets from tickets on sale was the best choice I made. Got my confirmation in no time so I'm set and ready for this show!
I cannot save my tickets to my android I'll
Call the help desk phone!
Have not received my tickets and $50 handling fee is excessive. 4 purchased tickets and $50 handling fee per ticket is $200. Makes it overpriced.
I ended up buying four seats instead of two (which I wanted because of confusing wording).
It was quick and easy to navigate through but still waiting on tickets to come in
I have changed my comment. I cannot access my tickets and have since found out that the processing charges are $13 higher than here in Canada. Factor in that both the ticket and the fee are in US funds, I've been had.
Good experience
I knew it was going to be more expensive than on his website but I think you went a little overboard. But thanks for the good tickets
Can't wait to go.
Easy steps, no issues. I had to download the app, which makes it so much easier when when you have your tickets on your phone.
Unsettling. I would like the tickets in my email ASAP so I know that My money spent is justified and valid.
Everything was easy to find no problem getting the information I was looking for
The experience was easy and nice I had a good time buying tickets
My daughter purchased a ticket without my knowledge and the company refused to refund me.
Too many advertisement questions post purchase. No one wants that.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members