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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,869 reviews

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Illinois
1 review
0 helpful votes
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Papa Roach/Rise Against
March 11, 2025

Just waiting on tickets to be sent to my phone to go along with the other great concerts I have lined up.

Date of experience: February 28, 2025
Ohio
1 review
0 helpful votes
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Easy
March 11, 2025

It was easy to purchase tickets. I received them a few days later

Date of experience: February 28, 2025
Ohio
1 review
0 helpful votes
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Fast and easy
March 11, 2025

Fast and easy would recommend to anyone. Thank you very much

Date of experience: February 28, 2025
Florida
1 review
0 helpful votes
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Great
March 11, 2025

First time purchase went smoothly. Hope the game is as good.

Date of experience: March 3, 2025
Oregon
1 review
0 helpful votes
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Not satisfactory
March 11, 2025

This experience has NOT been anything but frustrating. I'm not sure that I will use your system again.

Date of experience: February 28, 2025
Canada
1 review
0 helpful votes
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Ticket Purchase
March 11, 2025

Efficient. Not sure why I have to say more than that. 50 characters is dumb

Date of experience: February 28, 2025
Oklahoma
1 review
0 helpful votes
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Ease of use
March 11, 2025

Had no problems and it was a quick and easy way to buy tickets!

Date of experience: February 28, 2025
Washington
1 review
0 helpful votes
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Needs work
March 11, 2025

Fist time checking out it didn't complete the process even though I had not timmed out. So I had to start all over again.

Date of experience: March 3, 2025
Canada
1 review
0 helpful votes
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Zac
March 10, 2025

Thank you, yay it's been harder to do everything on line. Not used to it but you did make it easier for me

Date of experience: March 3, 2025
Arizona
2 reviews
0 helpful votes
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Row J no seat number
March 10, 2025

I would like to know seats in advance. Can't remember when last I attended a concert at the Rialto.

Date of experience: February 28, 2025
Michigan
1 review
0 helpful votes
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Tickets
March 10, 2025

Good service. Loved every minute of it! Can't wait to use again

Date of experience: February 28, 2025
Illinois
1 review
0 helpful votes
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Nothing works
March 10, 2025

Can't get my tickets. Terrible website. Sends me on a continuous loop without anything happening.Don't even have a phone number to call.

Date of experience: February 28, 2025
Connecticut
1 review
0 helpful votes
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Good experience
March 10, 2025

We had a Good experience. Looking forward to the concert in May

Date of experience: February 28, 2025
Canada
1 review
0 helpful votes
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Amazing
March 10, 2025

Tickets on sale has helped me out on a few shows. They get tickets early.the prices are high but I get it.never had a problem receiving tickets..

Date of experience: February 28, 2025
Ohio
1 review
0 helpful votes
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It was quick and simple. I had no problems at all. I would recommend them and I will definitely consider buying tickets from this site again

Date of experience: February 28, 2025
Missouri
1 review
0 helpful votes
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Purchased tickets
March 10, 2025

I'm not pleased with the price I paid for these tickets. Looks like I spent way more than they are worth. Boooo

Date of experience: February 22, 2025
Florida
1 review
0 helpful votes
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Looking forward to the show
March 10, 2025

Easy to use and good price range. Looking forward to seeing the show.

Date of experience: March 10, 2025
Texas
1 review
0 helpful votes
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It was ok
March 10, 2025

It was fine no complaints here.again it was just fine nothing else

Date of experience: February 28, 2025
Canada
1 review
0 helpful votes
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Great, easy to follow.
March 10, 2025

Good. I was surprised that the purchase for an Alberta performance was in America dollars.

Date of experience: February 28, 2025
Washington
1 review
0 helpful votes
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Bad service on line chat
March 10, 2025

I need my parking ticket was never sent. Please send me my ticket for parking

Date of experience: March 4, 2025