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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Just waiting on tickets to be sent to my phone to go along with the other great concerts I have lined up.
Fast and easy would recommend to anyone. Thank you very much
This experience has NOT been anything but frustrating. I'm not sure that I will use your system again.
Efficient. Not sure why I have to say more than that. 50 characters is dumb
Fist time checking out it didn't complete the process even though I had not timmed out. So I had to start all over again.
I would like to know seats in advance. Can't remember when last I attended a concert at the Rialto.
Can't get my tickets. Terrible website. Sends me on a continuous loop without anything happening.Don't even have a phone number to call.
We had a Good experience. Looking forward to the concert in May
It was quick and simple. I had no problems at all. I would recommend them and I will definitely consider buying tickets from this site again
I'm not pleased with the price I paid for these tickets. Looks like I spent way more than they are worth. Boooo
Easy to use and good price range. Looking forward to seeing the show.
Good. I was surprised that the purchase for an Alberta performance was in America dollars.
I need my parking ticket was never sent. Please send me my ticket for parking
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

