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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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You process is very confusing. I just want my tickets sent to me please.
Great price, easy to purchase. I would definitely purchase tickets through ticket sale again!
I guess we'll see later when I get the tickets. Until then we'll see
I do not understand why I cannot see the total price of tickets including the taxes and fees BEFORE placing order. It does not show the total until you place the order and that is just not acceptable.
New to this but it's an experience so far I'll wait to see what happens in the future. But the online experience is new to me so far and when or if it goes smoothly I'll be even more excited.
I ordered my tickets on march 1st I really don't trust the fact that the seller is holding them until the day before the concert which is in july! I should get them way sooner than that! I just wanted to buy tickets from ticketmaster if I wanted to buy resale tickets I would of went to stub hub. This needs to be fixed.
Received tickets very fast and was very easy to transfer. Great clear instructions.
I tried to cancel but cause I didn't know it was the twilight but they won't let me cancel. I just bought the tickets like 10 minutes before I tried to cancel and they won't let me cancel.
It was kind of hard to figure out the address of the parking lot. I finally figured it out, but it should be easier to ready and find on the receipt.
The tickets were too expensive, the only reason that I paid that much is because my granddaughter was involved in the event. But there are a way way too expensive for that event
Received multiple notifications and great communications expectations.
I'm a bit nervous about when and how I electrically receive the tickets
Yes the fees are too much, terrible to charge this amount. How can you charge a customer these fees and not be investigated by law enforcement?
We still have not been to the event where the tickets need to be visible. Hoping this goes as smoothly as purchasing them.
It was really easy and efficient I got my ticket fast! Good service.
It worked like it's supposed to
Found event picked seats and paid
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members