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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Received confirmation email but still haven't seen an email for my tickets yet money has left my account so you would think I should have my tickets but haven't seen nothing yet
Purchased tickets with ease. Appreciated being able to get an idea of the seating at the venue. This is my second (identical) review. I'm not sure why I keep getting this email.
Quick service and fast delivery. I like the follow through emails to make sure my tickets are confirmed.
Easy to do. But actual seats not provided. Just row. Thought we were buying tickets directly from venue not a third party ticket seller. We still don't have the actual tickets yet.
I received my confirmation. If I have trouble I will contact the help service line
I don't know when my tickets are coming or how to get them this is ridiculous I have to leave at a comment so I can figure out how to get my tickets and it has to be at least 50 letters this is ridiculous
Fast and easy transaction. Tickets were as described. Parking was close to the venue.
The purchase of tickets was very easy, intuitive, and trouble-free
Kind of a pass fail scenario. Suppose a map of the seating area wouldve made ticket purchases easier.
Haven't been yet but. Hope this would be an unforgettable experience. We have been wrestling fans for a very long time.
I don't have the tickets yet. I have an e-mail confirmation that purchased tickets. I will not leave you a positive review until I receive the actual tickets in my e-mail.
Let's go doctor thuganomics thanks for making my dream come true tickets on sale lifelong dream
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

