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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,211 reviews

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North Carolina
1 review
0 helpful votes
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Waiting on tickets
March 14, 2025

Received confirmation email but still haven't seen an email for my tickets yet money has left my account so you would think I should have my tickets but haven't seen nothing yet

Date of experience: March 4, 2025
New Jersey
1 review
0 helpful votes
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Good
March 14, 2025

It was very organized. I liked how easy it was to navigate. Will use it again

Date of experience: March 3, 2025
Missouri
1 review
0 helpful votes
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Easy Peasy!
March 14, 2025

Purchased tickets with ease. Appreciated being able to get an idea of the seating at the venue. This is my second (identical) review. I'm not sure why I keep getting this email.

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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Smooth
March 14, 2025

Not any problems. Worked as expected. Will update if any issues in the future.

Date of experience: March 3, 2025
Arizona
1 review
0 helpful votes
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No
March 14, 2025

No eijskrenrnfjrjejrrjejrdjejrdjdjdjdjdjddjsjdjdjrdjdjdjdjdjdjddi

Date of experience: March 3, 2025
Washington
1 review
0 helpful votes
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Great
March 14, 2025

Great experience thank you. Not more to be said, it's just a ticket sale

Date of experience: March 3, 2025
California
1 review
0 helpful votes
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Fast and quick service!
March 14, 2025

Quick service and fast delivery. I like the follow through emails to make sure my tickets are confirmed.

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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Some confusion
March 14, 2025

Easy to do. But actual seats not provided. Just row. Thought we were buying tickets directly from venue not a third party ticket seller. We still don't have the actual tickets yet.

Date of experience: March 10, 2025
Illinois
1 review
0 helpful votes
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Order confirmed
March 14, 2025

I received my confirmation. If I have trouble I will contact the help service line

Date of experience: March 3, 2025
Georgia
1 review
0 helpful votes
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I don't know when my tickets are coming or how to get them this is ridiculous I have to leave at a comment so I can figure out how to get my tickets and it has to be at least 50 letters this is ridiculous

Date of experience: March 3, 2025
Texas
1 review
0 helpful votes
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Easy peasy.
March 14, 2025

Blah blah blah blah blah blah blah blah blah blah blah blah good.

Date of experience: February 28, 2025
Nevada
1 review
0 helpful votes
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!
March 14, 2025

!

Date of experience: March 3, 2025
Florida
1 review
0 helpful votes
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Easy transaction.
March 14, 2025

Fast and easy transaction. Tickets were as described. Parking was close to the venue.

Date of experience: March 3, 2025
Illinois
2 reviews
0 helpful votes
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The purchase of tickets was very easy, intuitive, and trouble-free

Date of experience: February 28, 2025
Minnesota
1 review
0 helpful votes
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Site worked
March 14, 2025

Kind of a pass fail scenario. Suppose a map of the seating area wouldve made ticket purchases easier.

Date of experience: March 3, 2025
Illinois
1 review
0 helpful votes
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Simple
March 14, 2025

Really made things simple and understanding made things nice

Date of experience: March 9, 2025
Kentucky
1 review
0 helpful votes
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Haven't been yet but. Hope this would be an unforgettable experience. We have been wrestling fans for a very long time.

Date of experience: March 3, 2025
Ohio
1 review
0 helpful votes
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I don't have the tickets yet.
March 14, 2025

I don't have the tickets yet. I have an e-mail confirmation that purchased tickets. I will not leave you a positive review until I receive the actual tickets in my e-mail.

Date of experience: March 3, 2025
Arkansas
1 review
0 helpful votes
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Great
March 14, 2025

Looking forward to the rodeo. I heard it's great.this will be my first experience but surely not the last.

Date of experience: March 3, 2025
Illinois
1 review
0 helpful votes
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Great service
March 14, 2025

Let's go doctor thuganomics thanks for making my dream come true tickets on sale lifelong dream

Date of experience: March 9, 2025