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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Nothing to say at this time. Nothing to say. Good experience with nothing else to say
Stop. Stop stop stop stop you're irritating the hell out of me, stop begging for compliments.
You keep hounding me and you're going to end up regretting anything I write. I'm finished.!
No issues. Straightforward and received tickets to my account
Received an email that said no further action was needed and didn't check my emails for a few days and missed the confirmation email and lost my tickets
I enjoyed how fast the process was I even had the opportunity to choose my seats and it wasn't that expensive
I could not download my tickets. I contacted Ticket master, Ticketsonsale, without a positive answer. I still can not get my tickets
Everything was easy except for delivery of the tickets. Being told that I will receive the tickets very close to the actual start of the event. Would prefer to have the tickets closer to time of purchase than time of event. Still do not have my tickets
I see what section I bought tickets in but there does not appear to be a seat assignment
Purchase tickets ASAP to get the best seats. My overall experience was fast & easy.
They do not waiver on their cancellation policy. I had an issue needing handicap tickets, and they would not accept the return.
It was good and fast I got my ticket and we are ready to go to the concert and the rodeo
The emails weren't exactly clear and I would like to have my tickets sooner in case there is a problem.
Easy checkout, great seats, great price, excitement for game day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members