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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,560 reviews

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Florida
1 review
0 helpful votes
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My tickets
March 11, 2025

All was good, no problems or concerns, everything went well, looking forward to the game

Date of experience: March 3, 2025
France
1 review
0 helpful votes
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Efficace
March 11, 2025

Très bon site, compréhensible et accessible pour tout le monde

Date of experience: March 1, 2025
Ohio
1 review
0 helpful votes
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Id like to know my exact seat. Thatd be nice.
March 11, 2025
Updated review

I'd like to see a seating chart before my purchase. That'd be nice.

Date of experience: March 1, 2025

Id like to know my exact seat. Thatd be nice.
March 8, 2025
Previous review

More difficult than it shoulda been, id like to know where my seats are before i purchase them. Especially when im attending with a friend. They better be side by side, or, were gonna have an issue

Date of experience: February 25, 2025
Alabama
1 review
0 helpful votes
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Love the price. Love the rodeo
March 11, 2025

Cowboys is great!love enjoying myself who ever I bring with me.last year she hasn't been their on20 years -ago

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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Easy
March 11, 2025

Easy smooth ever went well. I would recommend using this site again.

Date of experience: February 28, 2025
Florida
1 review
0 helpful votes
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No detailed seating chart.
March 11, 2025

I have not purchased tickets since before the pandemic. But I remember seeing the seats available. I was not sure if the two seats were together until I received them.

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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Receipts!
March 11, 2025

Not getting an itemized receipt. Unsure why my total jumped $50?

Date of experience: March 1, 2025
California
1 review
0 helpful votes
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Service
March 11, 2025

I'm hoping that your service exceeds others. Always try to give the other side an opportunity.

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Good
March 11, 2025

Happy about my purchase so far. Can't wait for the event, I'm super excited.

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Very good
March 11, 2025

Saw the fab four about 2 years ago at the Anaheim Grove completely enjoyed it

Date of experience: March 3, 2025
Ohio
1 review
0 helpful votes
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I bought the tickets last week. Customer service says they'll send them when they are release. I'm nervous to be waiting until last minute to see tickets.

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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Easy
March 11, 2025

It was really easy and it was really fast!
Ba na ba na ba na ba na ba na batman!

Date of experience: February 28, 2025
Texas
2 reviews
0 helpful votes
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Not sure how the system works. Got an email asking if I received a confirmation. Does this mean did I get the tickets or did I receive a message stating I'll be receiving tickets...

Date of experience: March 5, 2025
Puerto Rico
1 review
0 helpful votes
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Really Easy
March 11, 2025

Really Easy Really Easy Really Easy Really Easy Really Easy Really Easy Really Easy Really Easy Really Easy

Date of experience: March 6, 2025
Pennsylvania
1 review
0 helpful votes
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Received
March 11, 2025

Thanks. I received the tickets from the seller, and will be able to access scannable tickets the day of.

Date of experience: February 28, 2025
Iowa
1 review
0 helpful votes
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Price too high
March 11, 2025

Price too high. This is stupid. I don't want to write anything

Date of experience: March 4, 2025
Nevada
1 review
0 helpful votes
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Game
March 11, 2025

We had a very good experience buying tickets for the Guardians Brewers game

Date of experience: February 28, 2025
Kentucky
1 review
0 helpful votes
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Great
March 11, 2025

I got my tickets and was able to print them without any issues

Date of experience: February 28, 2025
Georgia
1 review
0 helpful votes
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Warren tickets
March 11, 2025

It was as expected. Easy purchase. Confirmation came quick.

Date of experience: February 28, 2025
Canada
1 review
0 helpful votes
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I purchased tickets for the kiss concert. Ticket master made the process smooth and easy.

Date of experience: September 5, 2024