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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
All was good, no problems or concerns, everything went well, looking forward to the game
Très bon site, compréhensible et accessible pour tout le monde
I'd like to see a seating chart before my purchase. That'd be nice.
More difficult than it shoulda been, id like to know where my seats are before i purchase them. Especially when im attending with a friend. They better be side by side, or, were gonna have an issue
Cowboys is great!love enjoying myself who ever I bring with me.last year she hasn't been their on20 years -ago
I have not purchased tickets since before the pandemic. But I remember seeing the seats available. I was not sure if the two seats were together until I received them.
I'm hoping that your service exceeds others. Always try to give the other side an opportunity.
Saw the fab four about 2 years ago at the Anaheim Grove completely enjoyed it
I bought the tickets last week. Customer service says they'll send them when they are release. I'm nervous to be waiting until last minute to see tickets.
Not sure how the system works. Got an email asking if I received a confirmation. Does this mean did I get the tickets or did I receive a message stating I'll be receiving tickets...
Really Easy Really Easy Really Easy Really Easy Really Easy Really Easy Really Easy Really Easy Really Easy
We had a very good experience buying tickets for the Guardians Brewers game
It was as expected. Easy purchase. Confirmation came quick.
I purchased tickets for the kiss concert. Ticket master made the process smooth and easy.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

