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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I resent filling out this form that is why you get a bad rating
I've received a bunch of emails and all of them tell me that I need to do something else but none of them say what...
And stop sending me hotel ads. How do I contact customer service?
Easy to navigate and easy to find your seating. The confirmation e-mail was sent in a timely matter with all information needed.
Never used tickets on sale before. Processing is taki a while
Si recibí mis boletos y también encontré rápido los asientos fue fácil. Gracias
Wish I had the tickets now instead of having to wait until later for conformation
Wanted to attend spring training with group of friends. Easy to find and reserve seats.
The process was easy and the communication was fast and clear.
Good, had mo issues. Don't have anything to add about experience
Easy to buy tickets but I am concerned that there are no specific seat assignments and no way to find out more until a day or two before the event. It seems to me that if you have my money I should know exactly what I am getting for it.
I would like an explanation
My $71 tickets cost $105 each, but I didn't find out until PayPal told me how much was being charged to my card. Something's wrong with that picture.
I was not aware of your company and I hope everything comes through okay
Cincinnati reds the site allowed me to purchase the spring training season tickets and was very easy to use
I was on my way to a baseball game and saw your site to purchase a parking pass. It was very easy, using the mobile device.
Good and getting better 1974. What else do you want me to write?
Great experience. Can't wait for the concert. I don't have anything else to say
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members