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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was quick and easy from the start to the finish. I would use it again.
I paid $40 when it was only $10 had I paid at the garage itself!
No where did it state that I needed a QR code for scanning at the entrance. I felt like a fool trying to find the QR code, while looking through APPS and through my email messages while others in line walked ahead of me!
I was concerned about getting my tickets on the app because I had trouble with this process with another company. But I got my tickets easily on the app.
If I get in.it was easy and will Def use again...thank you
Don't like not getting my tickets u til a couple days before the concert. Seems like they should be available in my wallet right away.
Easier to print out tickets and a lot less headache. Now having to do a request to confirm
Did a great job with getting tickets and information back is full of info.
Easy to use website and good prices, no delays when trying to use the website
Too much extra info to complete and I do not actually have the tickets yet. The confirmation says I'll have them by Nov 10th, the concert is the 11th. This makes me nervous.
Awesome! Great job. Can't wait to see them in concert! Great show and thanks for the help.
The experience itself was average. The cost for parking is absurd. And then "insurance" for that purchase?
Quick and simple super easy to use and I'll probably use them in the future
All good. Thanks! All good. Thanks! All good. Thanks! All good. Thanks!
I was able to locate the tickets. I wanted and purchase that relatively easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members