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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered two tickets and received confirmation of my order being accepted.
For some reason I had to add my tickets to my Google Wallet instead of accessing them through the Ticketmaster app. I wish they were on the Ticketmaster app instead of having to transfer them. Makes it more confusing.
Ridiculous fees ridiculous fees ridiculous fees ridiculous fees
I had the tickets in my e wallet within five minutes. East purchase.
Was very easy to purchase the tickets I wanted. I was treated very well. The person I talked to was very polite and clear speaking. Which when you get older is important
Easy and cheap and quick with delivery I really enjoy using this company
Easy purchasing! It was not hard to figure out the site. Easy to use.
I purchased my ticket the day before Al Stewart's concert at the Oxnard Performing Arts Center on February 26. I never received the ticket as the concert was postponed. I called and was told that the ticket would be issued once the concert was rescheduled.
I bought 6 tickets and I got 2 links. I was able to download links and to apple wallet. However it does not itemize the amount of tickets per link. I assume each link has 3 tickets but not clear.
First time ordering from this site and it was an ok experience
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It was quick and simple. Plenty of updates and very satisfied
Thank you for completing Tickets transaction in a prompt manner. Much appreciated!
It never said what the seat numbers where from the seller. I knew the venue but someone who didn't know would be discouraged
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members