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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The fees charged were as much as the ticket.😬 i was shocked.
Very nice, very easy and smooth process. I had all my concerns taken care of online
No issues so far. Would like to have ticket as soon as purchased to make sure it is actually a legitimate ticket
Good service and fast.
Real tickets to print I think.
Don't like to make long references.
Have a wonderful day.
Excellent job! Great service and easy to use. Will use again for future events and planning.
I purchased tickets from the website of the venue hosting the show. I wasn't expecting such a massive ticket fee. I may have overlooked it but I do not remember seeing the ticket fee anywhere until purchase
It was my first time and it was fast and easy experience through this site
Very efficient service, with effective prompts.Would like to move on to something else please.
I keep getting 'did you receive the confirmation email' emails & for whatever reason, this bothers me 😂 so 4 stars
Didn't know my phone and IPad were not sophisticated enough to actually get my tickets. Finally emailed the confirmation to the friend I was going with to actually download the tickets.
Fees for tickets are absolutely outrageous, and I won't receive my tickets until the day before the event.
Easy process but full charges should have been more upfront
It was excellent good service easy to choose what you are looking for
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members