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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,939 reviews

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Colorado
1 review
0 helpful votes
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X
March 14, 2025

X i'm not going to fill out this review there's nothing to say

Date of experience: March 4, 2025
Illinois
1 review
0 helpful votes
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Receipt of tickets
March 14, 2025

I still have not received my tickets, expected to get them with the confirmation.

Date of experience: March 4, 2025
Nebraska
1 review
0 helpful votes
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Good
March 14, 2025

Good GJ djdjxjcjcjvnrjxjcjcjrjxjxjxjsksekvifjdjdk I ur84d8cu

Date of experience: March 4, 2025
Brazil
1 review
0 helpful votes
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Awesome!
March 14, 2025

Quick and precise! I bought on the same day and the delivery was immediate! Expectations fully met!

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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Good
March 14, 2025

It would've been a better experience if I had received the ticket as soon as I bought it

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
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Tickets
March 14, 2025

Very easy to order tickets. Found them easily as well. Even better with the app.

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
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ACC Wonen's Tournament
March 14, 2025

It is March 4th and I have not received my tickets. The event is tomorrow and I have no information or follow up regarding the tickets since purchasing them in January

Date of experience: March 4, 2025
Arizona
1 review
0 helpful votes
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I would like my tickets at the time of payment. I bought my tickets a week ago and have yet to receive them.

Date of experience: March 4, 2025
Oklahoma
1 review
0 helpful votes
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Easy way to get tickets
March 14, 2025

Smooth and fast. Got the tickets I wanted. Everything worked as expected

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
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Flawless
March 14, 2025

Excellent, prompt and clear communications online guiding one through the entire process

Date of experience: March 12, 2025
Rhode Island
1 review
0 helpful votes
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Ticket sales
March 14, 2025

Overall was pretty easy to order tickets. Now just waiting for the show. Hopefully it goes smoothly!

Date of experience: March 1, 2025
Arizona
1 review
0 helpful votes
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Ease of use
March 14, 2025

First time using. Went very well. Got some good seats. Will use again

Date of experience: March 4, 2025
New Hampshire
1 review
0 helpful votes
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Malissa
March 14, 2025

Yes thank you very much
Much much much much much much much much much much much much much much much much much much much much much much

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
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Had to buy a 2nd ticket
March 14, 2025

First ticket was never transfered. I've been on the phone with your support team for 54 minutes! Absolutely unacceptable

Date of experience: March 4, 2025
Indiana
1 review
0 helpful votes
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Got my Tickets
March 14, 2025

They are making me worry that I didn't cause they keep emailing me asking if I got my tickets?
I have some and hope they are correct.

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
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Good experience
March 14, 2025

Process was easy and fast. Good experience. Would recommend.

Date of experience: March 4, 2025
Bahamas
1 review
0 helpful votes
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Ótima experiência
March 14, 2025

Rápido e fácil, recomendaria para meus amigos com muita tranquilidade

Date of experience: March 10, 2025
Massachusetts
1 review
0 helpful votes
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So far so good, that's all I can say at this point in the year. The show is not until late November

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
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Good just waiting on the tickets. Ordering was smooth and easy says it will email me the tickets 3 days before event.

Date of experience: March 4, 2025
Kentucky
1 review
0 helpful votes
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Ticket purchase
March 14, 2025

The ticket purchase was easy although I would have liked to see the exact seats I was purchasing.

Date of experience: March 4, 2025