Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I still have not received my tickets, expected to get them with the confirmation.
Good GJ djdjxjcjcjvnrjxjcjcjrjxjxjxjsksekvifjdjdk I ur84d8cu
Quick and precise! I bought on the same day and the delivery was immediate! Expectations fully met!
It would've been a better experience if I had received the ticket as soon as I bought it
It is March 4th and I have not received my tickets. The event is tomorrow and I have no information or follow up regarding the tickets since purchasing them in January
Smooth and fast. Got the tickets I wanted. Everything worked as expected
Overall was pretty easy to order tickets. Now just waiting for the show. Hopefully it goes smoothly!
Yes thank you very much
Much much much much much much much much much much much much much much much much much much much much much much
First ticket was never transfered. I've been on the phone with your support team for 54 minutes! Absolutely unacceptable
They are making me worry that I didn't cause they keep emailing me asking if I got my tickets?
I have some and hope they are correct.
Rápido e fácil, recomendaria para meus amigos com muita tranquilidade
So far so good, that's all I can say at this point in the year. The show is not until late November
Good just waiting on the tickets. Ordering was smooth and easy says it will email me the tickets 3 days before event.
The ticket purchase was easy although I would have liked to see the exact seats I was purchasing.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

