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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was fast and easy to get tickets and was in my possession within minutes.
I don't like waiting for tickets. I have only received confirmation of purchase
Nice, but we are a bit confused that we don,t have tickets on email yet. Only confirmation. We are coming from Europe and will be fine to have printed tickets or on email in advance.
I have received my confirmation email but I have not received my ticket barcode on Ballpark app
Steps were easy to follow and liked early buying.
Smooth ticket transition into my app.
A more specific seating chart would've been more helpful. But I received my tickets for the show, I'm going to the show, so I'm happy
It was probably the most exciting, fulfilling and wonderful experience of buying basketball tickets for evansville, murray state that I have ever had today
Great experience! Everything went well with my purchase and I look forward to seeing the show in September
Hopeful it all plays out…and we enjoy Eric Clapton!
Technology is challenging
Service charge fees are criminal plus tax and all the other bs...
Bought Bob Dylan tix for my Son and his friend for April 11th and the process was quick and easy without massive extra charges.
My tickets were available the same day. I was able to transfer them over to my MLB official account.
Wonderful service. Thank you. I look forward to taking my family to the concert. Very grateful.thanks
Stupid me thought I was on the venue's ticket sales site but boy was I wrong. Paid nearly 3x the price on this website. What a sham. Lost a lot on this transaction for trying to do the right thing and buy direct. Couldn't return/refund either as TICKETSONSALE know this and gouge people on pricing. Should have known as the seat selection options were atrocious - didn't show where the actual seats are. Yes i made a bad choice using this site but they certainly took advantage of me and my excitement about the show i was buying tickets for. DO NOT USE THIS SITE
It was okay. Too many steps to get tickets and I hope I did it correctly..
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members