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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Still no tickets, clicked ticket master link and ended up here. Cant cancel have to wait until 9/5 at midnight the day before the show.
Well i accidentlly hit on your website because of how it came up in Google. So. I am hopeful. Very hopeful. So when I get my tickets my satisfaction will rise
Good and was quick and easy to maneuver through. Will do business with them again in the future.
Easy to use and deliver was super fast. Thanks so much. Will use again.
I went to the blossom page to order tickets and was some how redirected to tickets on sale and I didn't fully read. I purchased my tickets march 3rd and the seller has not yet sent them to me states that they have until the day of up to 2 hours before the show to transfer my tickets which I do not like even though it says 100% buyer guaranteed. Also the confirmation email that was sent when I purchased the tickets none of the links are active so unless I contact customer service I cannot personally check the status of my tickets as there is no place to sign in on their site. I personally will not buy from this site again just because I prefer to use the traditional ticket master/stubhub/livenation where I don't have to wait and wonder when my tickets will be transferred to me.
Easy, quick process. Everything was accurate, happy with the ease of it all
Ticket sale is smooth but reiterated offers are a nuisance.
Had no issues purchasing or receiving my tickets. Overall was a good experience
I was redirected to the ticket service without notice from a ticketmaster search. The tickets were expensive, but I am willing to pay the amount as long as the tickets turn out to be legitimate. I am slightly concerned about that. If they are legit, however, I am happy to pay for the tickets - I do wish I could have the tickets earlier than a few days before the concert to ease my anxiety.
But, I was overcharged by over $100 for this event.Not sure I would use this ticket service.
Overall good experience. Quick and easy. Service are a little high. I was not expecting the extra fees but everything was good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members