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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I got 3 charges and credits in my bank account. Really hope I am not being charged 3 times. Waiting for the bank to update so if I know this is going to be an issue or not.
When purchasing tickets had no issues with website. It was easy to navigate.
Good experience thank you very much. Good experience thank you
Good experience, but very expensive. We could have paid $10.00 for all day by just driving to garage w/o purchasing through you all.
Just a bucket list thing! Absolutely amazing. Loved every moment of the concert
Purchasing these tickets was fast and easy! At first I was a bit confused about the seating as it did not give me an option to choose but went with it anyways in hopes that I have good seating when I get there
Easy booking & fair prices
Fingers crossed that we have great weather
Did not allow me to charge to credit card through Paypal...
Not easy as I don't know if I will get the tickets but we will wait and see
No issues processing my order for the event attended. I didn't have any problems
The customer service referred me to the ballpark that the ticket were scheduled for They should have told me to delete the app and reinstall to get my tickets to appear
Got screwed by two Stubhub sellers in two weeks. Will be using TicketsOnSale from now on.
Can't tell if I have tickets or not!
Still can't tell if I have tickets
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members