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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It took me and my daughter over an hour to figure out how to accept the tickets on the site. Even after getting the ti ticketmaster app it kept telling me my password was invalid.
Wonderful experience I had purchasing my tickets. Thank you
Wish I would of had better directions, but I can figured it out
Can't believe the price of concerts and fees. I understand making money but gouging the consumer will catch up with them
Bon service réponse rapide je n'est pas attendu longtemps avant de recevoir mon billet. Je suis très content.
It's a gift for my husband... A man's day out :) he had a great day at the baseball 😀 park
Good purchase quick fast and satisfying.i would recommend to family and friends
The site seems legit, tickets were the best price I could find last minute too.
Great and a very easy transaction for my first time. Everything is well explained and instructions are very helpful and precise. Thank You!
5 tickets bought and concerned that we won't be seated together.
Awesome no issues got what ordered. Keep it going. All set can't wait!
It was a good experience got the tickets and seats we wanted to
I have not received my tickets yet. I am afraid I have been scammed. I keep receiving an email asking if I got my confirmation email, which I have, but no tickets yet!
Very easy and effortless! I love having tickets I can hand carry or your site made this whole experience lovely!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members