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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It's a gift for my husband... A man's day out :) he had a great day at the baseball 😀 park
Good purchase quick fast and satisfying.i would recommend to family and friends
The site seems legit, tickets were the best price I could find last minute too.
Great and a very easy transaction for my first time. Everything is well explained and instructions are very helpful and precise. Thank You!
5 tickets bought and concerned that we won't be seated together.
Awesome no issues got what ordered. Keep it going. All set can't wait!
It was a good experience got the tickets and seats we wanted to
I have not received my tickets yet. I am afraid I have been scammed. I keep receiving an email asking if I got my confirmation email, which I have, but no tickets yet!
Very easy and effortless! I love having tickets I can hand carry or your site made this whole experience lovely!
Thanks for making it easy to order tickets! We're looking forward to the show.
I'm hoping that all the promises turn out to be true! I'm certainly hoping that there will be no problems with the tickets once we get to the show! I'll hold My Review until then!
By mistake I purchased tickets through this sight not knowing I should have been on a Select your ticket insted. Once purchased realized I couldn't cancel. An expensive mistake with no options to rectify. I will not use the sight ever again.
Pretty easy to use. But the fee is hidden because nobody would buy tickets if they knew how much it was.
I do not feel comfortable being charged for tickets that I don't know when, or if, I will get. The tickets are to be delivered by the date of the show. So am I to drive over an hour to get to the venue and then wait to see if my tickets arrive? I will not have access to a desktop or laptop after I leave home
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members