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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Pretty easy to use. But the fee is hidden because nobody would buy tickets if they knew how much it was.
I do not feel comfortable being charged for tickets that I don't know when, or if, I will get. The tickets are to be delivered by the date of the show. So am I to drive over an hour to get to the venue and then wait to see if my tickets arrive? I will not have access to a desktop or laptop after I leave home
Awesome and quick we'll done very smooth transition. The buying process was easy and reliable I will recommend this site to my friends and family
Over all the experience has been good! Waiting for the tickets to be transfered is a bit of nerve racking due to that they have already been paid for. The conformation email says I should receive my tickets by the day before the show so that's a little unsettling thinking if they will arrive before then!
I dont wanna leave this review fifty characters is insane dude
I was able to reserve tickets, however there is no place to request ASL Interpreter Services. I have written the SPAC Box Office and haven't heard back yet. I wish there was a way for you to refer the request. Otherwise, the purchase was smooth.
Easy to work with. Didn't have any trouble to by the tickets.
Transferred but doesn't show up on ticket master? Contact me please don't know if I'm doing something wrong.
Thanks
Lisa Dadamo
Prices were better than Ticketmaster. Ticket delivery is a little confusing.
Good so far. Easy to navigate. Will probably use again. Thank you
Didn't realize I could have bought the tickets $100 cheaper. My mistake. Never again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members