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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Bought a parking pass for a concert at Soldier Field. It certainly feels good to know you have a guaranteed spot but when driving up to Waldron Garage found out we could have bought a spot for $30 cheaper at the garage.
It was very easy to view and to get the tickets will be using app more
Good no problems at this time thank you for asking how my experience was
Purchased tickets, trying to download to my smart phone
Will contact customer service
All was good. Only suggestion is some specific directions to the parking lot and it's location
It was real easy also. Extra words to fill up the required quota.
Hopefully I get my tickets before the event will switch to 5 if my tickets show up on the date given or before
This site uses paid Google placement to mimic event venues. In a hurry (as I was), you can very easily be fooled into making a purchase for overpriced tickets and no chance of a refund. Don't try to call, you'll never speak to anyone. If you want to be entertained, get on a chat. They have a series of canned answers that make it clear they've been scamming people for some time. I've reported their scam to Google, and my credit card company. Next up I'm reaching out to all the venues in my region.
Easy to us, overall good experience and good price. Overall satisfactory
Cautious of transaction. Never bought from this org before. Customer service was very friendly, patient and helpful to walk me through the process and answer questions.
For the first time user, it may be difficult to use, I think.
I have not received my tickets yet, just an email saying it's in the process and won't receive the tickets untill a later date.
Very good didn't have any trouble finding or purchasing the tickets I wanted
Something has changed in the last few years when ordering a ticket online. Thank you.
They took an extra $135 out of my account and never put it back it still shows up as pending, needless to say I'm never getting tickets from here again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members