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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Just a little curious as to why tickets are available on this website but not on other websites yet (ie. Ticketmaster).
Thank you for the tickets, Will be looking forward to attending the show.
Easy enough for me. Online access seemed pretty simple and streamlined. We got our tickets via email and was happy to see them. We are excited so you get to go to the concert soon. It cost a little more than expected than I wasn't ready for the attached fees, but we have tickets.
Write a review i don't want to write one what is with you guys!
Name: Mariano Lim
I purchased a ticket:
Dated March 6,2025,
My email: *******@yahoo.com
I need to get my confirmation email, Thanks
A friend recommended the website. I was relieved that the prices where reasonable and the website was easy-to-use.
This website was an easy navigation.
I only wish I had been to the roundup before so I'd know if I got decent seats.
Very pleased with my experience thank you very much! I definitely look forward to more experiences in the future.
I googled AXS tickets and got directed to this site, not realizing this was a resale site. Not happy. For most people ticket purchases are a a high-stakes and high adrenaline experience. Especially when trying to purchase for a gift. I paid way too much for these crappy seats. This is totally on me, but this is how the game works, right? Prey on the people trying to score tickets.
I mistakenly thought that I was getting a good deal. I paid more than $60 after the miscellaneous fees were added for the same parking lot that was only charging $25. And there were plenty of spaces available.
Easy,but I have questions. Never offered parking pass. What can I do about the parking?
Ordered and received the confirmation email in a few days…
Easy and lets hope I get the tickets on time, then it was a perfect transaction!
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

