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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,408 reviews

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New York
1 review
0 helpful votes
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Just a little curious as to why tickets are available on this website but not on other websites yet (ie. Ticketmaster).

Date of experience: March 17, 2025
Virginia
1 review
0 helpful votes
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Noochie tickets
March 21, 2025

Thank you for the tickets, Will be looking forward to attending the show.

Date of experience: March 27, 2025
Missouri
1 review
0 helpful votes
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Just ok
March 21, 2025

Site was misleading and I did not realize that I had done how got onto a ticket resale site.

Date of experience: March 11, 2025
North Carolina
1 review
0 helpful votes
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Tickets
March 21, 2025

Easy enough for me. Online access seemed pretty simple and streamlined. We got our tickets via email and was happy to see them. We are excited so you get to go to the concert soon. It cost a little more than expected than I wasn't ready for the attached fees, but we have tickets.

Date of experience: March 11, 2025
Utah
1 review
0 helpful votes
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Great
March 21, 2025

Good shot, thank you. I don't like having to review. Typing to get to 59 characters not 50 characters is labor intensive.

Date of experience: March 11, 2025
Georgia
1 review
0 helpful votes
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Good experience
March 21, 2025

Good experience getting the tickets for the Alabama baseball game

Date of experience: March 11, 2025
Texas
1 review
0 helpful votes
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Forcing me
March 21, 2025

Write a review i don't want to write one what is with you guys!

Date of experience: March 11, 2025
California
1 review
0 helpful votes
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Name: Mariano Lim
I purchased a ticket:
Dated March 6,2025,
My email: *******@yahoo.com
I need to get my confirmation email, Thanks

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Great Value
March 21, 2025

A friend recommended the website. I was relieved that the prices where reasonable and the website was easy-to-use.

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Great transaction
March 21, 2025

Easy and smooth. Fast, seamless and convenient transaction

Date of experience: March 17, 2025
California
1 review
0 helpful votes
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Easy
March 21, 2025

It was a super Easy purchases and fast. Really enjoyed the websites!

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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User friendly
March 21, 2025

This website was an easy navigation.
I only wish I had been to the roundup before so I'd know if I got decent seats.

Date of experience: March 10, 2025
Ohio
1 review
0 helpful votes
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Easy
March 21, 2025

Easy and quick but it takes a bit to get tickets transferred. I orderd 5 days ago and still have not received them.

Date of experience: March 15, 2025
Canada
1 review
0 helpful votes
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Fast and easy
March 21, 2025

Very pleased with my experience thank you very much! I definitely look forward to more experiences in the future.

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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I googled AXS tickets and got directed to this site, not realizing this was a resale site. Not happy. For most people ticket purchases are a a high-stakes and high adrenaline experience. Especially when trying to purchase for a gift. I paid way too much for these crappy seats. This is totally on me, but this is how the game works, right? Prey on the people trying to score tickets.

Date of experience: March 7, 2025
Illinois
2 reviews
0 helpful votes
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The
March 21, 2025

Great tickets great price easy checkout. Easy navigation.

Date of experience: March 10, 2025
Texas
1 review
0 helpful votes
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Ripoff
March 21, 2025

I mistakenly thought that I was getting a good deal. I paid more than $60 after the miscellaneous fees were added for the same parking lot that was only charging $25. And there were plenty of spaces available.

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Easy,but I have questions. Never offered parking pass. What can I do about the parking?

Date of experience: March 13, 2025
Virginia
1 review
0 helpful votes
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It was ok
March 21, 2025

Ordered and received the confirmation email in a few days…

Date of experience: March 11, 2025
Florida
1 review
0 helpful votes
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Very easy purchase.
March 21, 2025

Easy and lets hope I get the tickets on time, then it was a perfect transaction!

Date of experience: March 10, 2025