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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I paid for tickets and they were emailed to me. What else do you want to know? It worked. Congratulations on selling something online.
Rapide et efficace, très satisfaisant je les recommandes. J'ai choisi facilement ma section
The experience was quick and smooth, unlike other ticket websites where you have to sign in and receive SMS and emails --- it's very frustating...
Seemed pretty easy and was executed as advertised. I'll use this site again.
Went as I would expect it to. However I guess I won't really know until I walk up to the venue and see if they let me in. Thanks.
I ordered tickets online only to find out that I have to download a specific app for the tickets. Annoying having to create yet another account and password.
Still waiting for QR code tickets. Have my email confirmation but no tickets
Not happy that I'm forced to write a review to confirm a purchase
Good...it was quick and easy! I had no issues finding seats.
Website was easy to use. I received my E tickets via email within minutes after buying them and was able to put them in my Wallet app.
Quick and easy. All access was intuitive and user friendly.
It was okay. I was not able to select and see more seats. Would prefer to see Al stadium seats and pricing when selecting.
Satisfied with the service. Process was user friendly and quick
Where are my tickets? I received a confirmation email but no tickets. No other platform has made me wait this long to deliver the actual tickets. This will definitely make me think twice before using this service again
Once I was in touch with customer service, we were able to get the email delivered and the customer service experience was satisfactory
Fast and simple to choose seats and area.price was competitive.check out was also easy...confirmation came quickly as well
I purchased parking pass for APRIL 12th hockey game at Lenova Center. I attempted to cancel and was denied
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members