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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Didn't realize I could have bought the tickets $100 cheaper. My mistake. Never again.
It was a good way to search and purchase tickets. It was pretty easy.
GREAT service! Thanks for providing a simple but very organized and comprehensive service.
Too expensive additional fees, and I can't understand why I have to pay "delivery" 7.50USD for each ticket if it's electronic ticket?
Simple and quick. Great. No complaints from me. Smooth sailing
I bought the tickets as a birthday present and would have liked to have the option to recieve paper tickets
HI,
I have not received any communication on when I will get my ticket for the show.
Had a question about the tickets and customer service was Not the most helpful
Must be prepared to wait until shortly before the event to receive the tickets
You made it very fast and very easy for somebody who has trouble on computers
To get up close was quite expensive. On top on of the fact disabled will be a challenge to stand that long. Hopefully it's not packed like sardines
I am just looking into this as I have not received my tickets yet
Great Customer service and follow up on my order. Site easy to use.Tickets received promptly.
Very easy to use. Didn't have any problems obtaining tickets, received relatively quickly. However, very high processing fees. Price went from 175 to 233. $58 for processing is excessive.
This is my first experience purchasing concert tickets through email. I hope it is a good experience
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members