Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thanks for making it easy to order tickets! We're looking forward to the show.
I'm hoping that all the promises turn out to be true! I'm certainly hoping that there will be no problems with the tickets once we get to the show! I'll hold My Review until then!
By mistake I purchased tickets through this sight not knowing I should have been on a Select your ticket insted. Once purchased realized I couldn't cancel. An expensive mistake with no options to rectify. I will not use the sight ever again.
Pretty easy to use. But the fee is hidden because nobody would buy tickets if they knew how much it was.
I do not feel comfortable being charged for tickets that I don't know when, or if, I will get. The tickets are to be delivered by the date of the show. So am I to drive over an hour to get to the venue and then wait to see if my tickets arrive? I will not have access to a desktop or laptop after I leave home
Awesome and quick we'll done very smooth transition. The buying process was easy and reliable I will recommend this site to my friends and family
Over all the experience has been good! Waiting for the tickets to be transfered is a bit of nerve racking due to that they have already been paid for. The conformation email says I should receive my tickets by the day before the show so that's a little unsettling thinking if they will arrive before then!
I dont wanna leave this review fifty characters is insane dude
I was able to reserve tickets, however there is no place to request ASL Interpreter Services. I have written the SPAC Box Office and haven't heard back yet. I wish there was a way for you to refer the request. Otherwise, the purchase was smooth.
Easy to work with. Didn't have any trouble to by the tickets.
Transferred but doesn't show up on ticket master? Contact me please don't know if I'm doing something wrong.
Thanks
Lisa Dadamo
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

