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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,362 reviews

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Massachusetts
1 review
0 helpful votes
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Thank you!
March 21, 2025

Thanks for making it easy to order tickets! We're looking forward to the show.

Date of experience: March 23, 2025
Massachusetts
1 review
0 helpful votes
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Satisfied
March 21, 2025

The transaction was easy. Confirmation was pretty much immediate.

Date of experience: March 10, 2025
New Jersey
1 review
0 helpful votes
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Waiting To See if It Goes Well
March 21, 2025

I'm hoping that all the promises turn out to be true! I'm certainly hoping that there will be no problems with the tickets once we get to the show! I'll hold My Review until then!

Date of experience: March 13, 2025
Canada
1 review
0 helpful votes
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By mistake I purchased tickets through this sight not knowing I should have been on a Select your ticket insted. Once purchased realized I couldn't cancel. An expensive mistake with no options to rectify. I will not use the sight ever again.

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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Great
March 21, 2025

Every thing was great but the seating hard for me to pick.there no seat number in the section

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Not transparent
March 21, 2025

Pretty easy to use. But the fee is hidden because nobody would buy tickets if they knew how much it was.

Date of experience: March 17, 2025
Georgia
1 review
0 helpful votes
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Uncertainty and uncomfortable
March 21, 2025

I do not feel comfortable being charged for tickets that I don't know when, or if, I will get. The tickets are to be delivered by the date of the show. So am I to drive over an hour to get to the venue and then wait to see if my tickets arrive? I will not have access to a desktop or laptop after I leave home

Date of experience: March 10, 2025
Michigan
1 review
0 helpful votes
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Neil young tickets
March 21, 2025

Quick transaction; very expensive handling charges though

Date of experience: March 16, 2025
North Carolina
1 review
0 helpful votes
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Awesome
March 21, 2025

Awesome and quick we'll done very smooth transition. The buying process was easy and reliable I will recommend this site to my friends and family

Date of experience: March 14, 2025
Virginia
1 review
0 helpful votes
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Tickets
March 21, 2025

Over all the experience has been good! Waiting for the tickets to be transfered is a bit of nerve racking due to that they have already been paid for. The conformation email says I should receive my tickets by the day before the show so that's a little unsettling thinking if they will arrive before then!

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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No review
March 21, 2025

I don't really have anything to add about this purchase. I just want my tickets, I don't want to keep doing reviews

Date of experience: March 10, 2025
New York
1 review
0 helpful votes
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Positive
March 21, 2025

Fast and easy. Plenty of seat choices and price range to fit my budget.

Date of experience: March 17, 2025
California
1 review
0 helpful votes
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Tickets
March 20, 2025

Very smooth transaction! Will definitely purchase more tickets on this website!

Date of experience: March 13, 2025
Kansas
1 review
0 helpful votes
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Weird process
March 20, 2025

I dont wanna leave this review fifty characters is insane dude

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Good
March 20, 2025

Hi Good good service thanks for help me with this experience

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
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Easy process
March 20, 2025

I was able to reserve tickets, however there is no place to request ASL Interpreter Services. I have written the SPAC Box Office and haven't heard back yet. I wish there was a way for you to refer the request. Otherwise, the purchase was smooth.

Date of experience: March 10, 2025
Texas
1 review
0 helpful votes
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Easy to work with. Didn't have any trouble to by the tickets.

Date of experience: March 10, 2025
Canada
1 review
0 helpful votes
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Tickets
March 20, 2025

Was easy, fast confirmation and simple to navigate the site.

Date of experience: March 10, 2025
Virginia
1 review
0 helpful votes
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Easy
March 20, 2025

Great site easy to purchase tickets. I would definitely use them again.

Date of experience: March 10, 2025
Pennsylvania
1 review
0 helpful votes
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Little confused
March 20, 2025

Transferred but doesn't show up on ticket master? Contact me please don't know if I'm doing something wrong.
Thanks
Lisa Dadamo

Date of experience: March 10, 2025